Dispute Resolution

At Andrew Marks Furniture Services, we specialize in providing independent furniture inspections to help you navigate your dispute resolution seamlessly. Have you ever found yourself in a frustrating furniture-related dispute? Whether it’s a defective purchase or a disagreement with a retailer or manufacturer about the furniture’s quality, we understand the challenges you may face when trying to resolve the issue on your own.

Our inspections are characterized by honesty, detail, and impartiality. We take the time to listen to your side of the story, meticulously examine the furniture, and capture digital photos as supporting evidence.

Dispute Resolution - inspection clipboard - Andrew Marks Furniture Services

How We Can Help

The inspection reports we generate are clear, accurate, and designed to equip retailers, manufacturers, and insurance companies with the essential information they need to evaluate your claim effectively. With over two decades of experience in the furniture industry, including expertise in evaluating warranty and insurance claims, we offer a level of professional opinion that adds credibility to every inspection report we produce.

When facing a furniture-related dispute, trust us to be your impartial partner. Schedule an independent furniture inspection with us today, and let our evidence help you present your case with confidence. We are Trading Standards approved by Cornwall County Council, so you can be sure that our assessments are impartial and objective.

We understand that dispute resolution can be complex and stressful. That’s why we’re here to help you every step of the way. We’ll work with you to understand your specific needs and goals, and we’ll provide you with the support you need to get the results you are hoping for.

We will provide you with an impartial and objective assessment of the furniture in question, and we will help you to present your case in the best possible light. We will not guarantee that you will win your dispute, but we will do everything we can to help you achieve the best possible outcome.

Contact us today to learn more about our comprehensive independent furniture inspections services. We’ll be happy to answer any questions you have about dispute resolution and help you get started.

Antony Jefferies
Recliner Repair

We ordered a recliner from a local shop. Unfortunately we had a problem with the motor and the company arranged for Andrew Marks to visit us. He was excellent and it was sorted within couple of days.

Peter Anderton
Leather Repair

On-time. Polite. Efficient back office and admin. All marks magically removed from our light grey leather chairs. Exactly what they “say on the tin” What more could one want in this day and age?

Susan Hume
Seat Interiors

Professionalism, Quality, Responsiveness, Value. Andrew and Archie reupholstered our leather sofa cushions last week. The results are better than we could have hoped. The job was done so professionally we would have no hesitation in recommending this company. Thanks for a great job, well done!

Wooden Furniture Repair

It was great! All went smoothly. Andy was clearly knowledgeable and gave us an expert assessment of our table. Thank you.

Karen Chapman
Bespoke Upholstery Commission

A superb job - my Grandma's old chair now looks lovely and is so comfortable. Very friendly service and I would recommend them highly.

Mr & Mrs B
Upholstery & Carpet Cleaning

We were thrilled with the service, professionalism and knowledge from your technicians. They arrived when they said and were respectful and courteous. We would be more than happy to have you back and will recommend the company.

Heather Mullen
Springs & Webbing

Thank you Andrew and team for a highly professional and proficient service. You have transformed our sofa. I cannot recommend you highly enough.